Path Astro is a product of Vel Labs Pvt. Ltd., a private limited company registered at 235, Binnamangala, 2nd Floor, 13th Cross Road, 2nd Stage, Indira Nagar, Bengaluru - 560038 (“Path,” “we,” “us,” or “our”).

We are committed to respecting your privacy and protecting your personal data. This Privacy Policy describes how we collect, use, and protect the information you provide when you use our website, mobile application, or any related services (collectively, the “Services”).

This policy complies with applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

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1. Your Consent

By using our Services, you agree to this Privacy Policy and consent to the collection, use, and disclosure of your personal information in accordance with it. If you do not agree, please do not use our Services.

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2. Information We Collect

a. Personal Information

We may collect personal data that can be used to identify you, such as:

• Name

• Phone number (required for OTP verification)

• Email address

• Date of birth, gender, location (optional)

• Profile photo (optional)

This data is collected when you register, interact with astrologers, or submit feedback on the platform.

b. Non-Personal Information

We may automatically collect technical data such as:

• IP address

• Browser type and device

• Operating system

• General location (city/country)

• Pages visited and time spent

We use cookies to enhance your experience. You can disable cookies in your browser settings.

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3. How We Use Your Information

We use your information to:

• Provide access to our platform and its features

• Personalize your experience

• Improve the performance, safety, and usability of our Services

• Respond to inquiries and feedback

• Conduct internal analytics and research (using anonymized data)

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4. Data Retention

We retain your personal information for as long as necessary to:

• Provide services

• Comply with legal obligations

• Improve our offerings

You can request deletion of your data, after which we may retain anonymized or aggregated data for analytics purposes.

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5. Sharing of Information

We do not sell or rent your personal data.

We may share your data only with:

• Service providers working on our behalf (e.g., cloud storage)

• Government or law enforcement if legally required

• In case of a business transition (e.g., merger or acquisition)

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6. Children’s Privacy

Our Services are not intended for users under 13. We do not knowingly collect data from children. If you believe we have done so, please contact us for prompt deletion.

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7. Security

We follow industry-standard security practices to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, so we advise caution when sharing sensitive information.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website/app, with the “Effective Date” updated accordingly.

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9. Grievance Redressal

In compliance with Indian IT law, if you have any concerns or complaints, you can contact our Grievance Officer:

Name: [Insert Name]

Email: [Insert Email Address]

Address: 235, Binnamangala, 2nd Floor, 13th Cross Road, 2nd Stage, Indira Nagar, Bengaluru - 560038

We will acknowledge your complaint within 24 hours and resolve it within 15 days.

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10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

📧 Email: support@pathapp.com

📍 Address: Vel Labs Pvt. Ltd., 235, Binnamangala, 2nd Floor, 13th Cross Road, 2nd Stage, Indira Nagar, Bengaluru - 560038